The Benson Hotel
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What Guests Say
Location was great (walking distance to everything), room was very clean and spacious. Team regularly cleaned room and restocked amenities. Friday happy hour was really good + daily breakfast was fresh. Pool was great too :)
Taylor
May 2025
Breakfast was value for money the staff at breakfast need to be a little more pleasant, and not to put out fruit bread just with there hands need gloves!! Or tongs wasn’t impressed!
Lindy
November 2024
Secure entry, clean and comfortable. Amazing staff who accommodated us at very short notice and went above and beyond to make us feel welcome and safe after a previous booking we arrived at made us feel unsafe and we didn’t even bother getting out of the car. Here the foyer is secure and well lit, and the rooms were away from the street and inaccessible to the public. The staff member was helpful, friendly and knowledgeable and put my mind at ease immediately. Even gave me a room upgrade too! Overall I really enjoyed my stay here the bed was the most comfy bed I’ve slept in for a long time! I would definitely stay again next time I’m in Cairns.
Pamela
May 2025
We booked The Benson Hotel for its proximity to the Convention centre. The hotel has been beautifully renovated. The room itself was clean, beds very comfortable, fabulous pillows. The bathroom is well appointed with a lovely shower with great water pressure! The exhaust in the bathroom worked well enough to shave after showering without having to wipe the mirror. It's worth mentioning because 95% do not! The lifts are ok. The Restaurant and bar are very nice... The food was great. The second night we stayed (Sunday) the bar and restaurant were closed😒, But the Benson sits in a good Location, there are some great choices for food and drinks in the area. I have just one other "knock" parking pricing of $25 a night??? tad steep!
Jamie
February 2025
We loved it here,was in a great spot,close to everything to walk round and sight see. Beautifully decorated,the staff were amazing and helpful. The breakfast was lovely,well worth it. We will definitely stay here again. We stopped here overnight on the way to japan and stayed on the way back for a few days. It was a great way to wind down and relax after our big trip. Nice and close to the airport, too, so it was affordable to get a taxi with all our luggage. The bed was amazingly comfortable,the room was spacious, and the bathroom was beautiful .
Alicia
March 2025
Position absolutely outstanding, very central, 10 mins walk from the heart of cairns. Hotel looks from outside a little bit “easy”, but rooms and dining rooms are very fancy, very cool. New building, very clean, absolutely for the price rock the experience. Staff really nice, everyone really.
Marcello
September 2024
The bed was comfy and the bathroom while small was clean and well stocked - the body wash and hair products were lovely. The location was great as it was within walking distance of everything you need.
Cathy
January 2025
The location was great, walking distance to everything in the city centre, staff were friendly & helpful. A beautiful hotel that has undergone an upgrade, pool area is nice at night, the bar on level 3 holds events on weekends if you don't want to leave the hotel which is convenient. Overall, we had a great stay at the Benson.
Joan
April 2025
I recently stayed at the Benson Hotel and had a wonderful experience. The staff were incredibly lovely and helpful, making me very welcomed. My room was beautifully decorated, and the bed was exceptionally comfortable, ensuring a restful night's sleep. The pool was a fantastic spot to relax, and the bar and restaurant offered an amazing dining experience. I highly recommend the Benson Hotel for anyone looking for a luxurious and enjoyable stay!
Natarscha
October 2024
Top quality hotel. Spotlessly clean, great location, very comfortable beds, soft sheets. Great pool.
Craigm
October 2024
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